CVS Pharmacy at 1209 North Peachtree Parkway, Peachtree City, Georgia.

Too long / didn't read version: Pharmacy couldn't fill prescription because they don't keep it in stock; instead they pulled the name brand from the shelf, and told me I'd have to buy it at full purchase price.

Full Story: Had a prescription sent there by the doctor. It was an over-the-counter type drug. The pharmacy couldn't fill the generic name because they don't keep it in stock. The generic name is covered by my (and most) health insurance plan. Instead of advising my wife (who didn't know any better) that the prescription could be filled under a health care plan by a place that keeps it in stock, the pharmacist simply went out to the shelf and told my wife she would have to purchase the items.

I called the pharmasist and informed they should give full disclosure on issues like this. All the pharmasist had to say to my wife: "We don't carry this in our pharmacy stock, therefore you will have to pay. Most stand-alone pharmacies do carry this. Would you still like to purchase this here?"

Some people are on fixed incomes, every dollar matters. When I told the pharmasist this, she did not agree. I'll take my business elsewhere.